Policies

policies

FAQ

 

Q: Where do my clothes go if they are donated?

A: Dress clothes go to Best Foot Forward, casual clothes go to New Avenues for Youth

Q: How do you determine price?

A: We have a comprehensive process that takes into account original value, market demand, condition and desirability

Q: How do I know when my items sell?

A: You will receive an instant notification the moment an item sells via email

Q: How do I receive payment?

A: Reply to the email sale notification, call, or stop by. 

Q: How do I know how much my item sold for?

A: The email you receive when an item sells contains the amount owed to you. This is 40% of the sale price

Q: How is payment remitted to consignors?

A: By check. If you have Bank of America, Wells Fargo or Chase we can pay electronically. Funds are available instantly.